Children's Health Telehealth

Melissa ISD is proud to partner with Children's Health Virtual Care to provide School-Based Telehealth and Telehealth at Home for our students. The program provides students who become ill at school with convenient, onsite access to Children's Health providers. With enrollment and parent permission, a school nurse can use video technology to connect the student with a doctor or pediatric nurse practitioner at Children's Health. Parents have the option to join online or by phone. The student can be diagnosed and have prescriptions sent to your pharmacy, all without having to leave school for a doctor's appointment or the parent having to leave work, in most cases.

Under the Telehealth guidelines, this service may be used for the following conditions:

Asthma, Allergies, Cough, Cold, Flu, Earaches, Fever, Head Lice, Headaches, Pink Eye, Rashes, Skin Irritations, and Sore Throat

Is there a cost?
Telehealth services will be billed to the student’s insurance provider or Medicaid. Families without insurance can also enroll in telehealth. Children’s Health will bill directly to families without insurance, and the cost will be no more than $50.

Enrollment

It is highly recommended that parents enroll their students ahead of time to streamline the process. To enroll or find more information, visit childrens.com/telehealth or click the "Enroll Now" button below.

Enroll Now!

FAQ

Telehealth Flyer

Restrictions:
Students who meet the school exclusion criteria before the start of the school day should be kept at home or taken to a healthcare provider for care. These students should not be sent to school for a telehealth visit. If enrolled, parents have the option of using Telehealth at Home through the Virtual Visit App.

Please understand there are many limitations on the school nurse's schedule during the day, such as providing specialized healthcare for students with special needs, providing care for sick and injured students, and participating in special education and section 504 meetings. Therefore, telehealth appointments are scheduled solely at the discretion of the school nurse, and during normal campus hours.

In the event of a campus medical emergency, a scheduled telehealth visit may need to be abruptly ended or missed so that the school nurse and/or health aide can respond. The visit will be rescheduled as soon as possible.